Recent Posts

What To Do When You Return Home With Water Damage

9/21/2022 (Permalink)

When storms send floodwater into your home, you don't always know what to do. When is it safe to return to your house? Can you start the cleanup on your own? How you handle a flood will depend on the severity of the damage. It can be helpful to call about storm damage services right after the storm has left your area. You should also try to avoid doing the following:

1. Walking Into Standing Water

Did you know that 6 inches of moving water can cause you to lose your footing? Because even shallow waters can be dangerous, you should avoid walking into any standing water. Your flooded home may be full of stagnant water, but you should still avoid going into it. If the electricity is on, the water could be charged. Stormwater could contain dangerous contaminants, too.

2. Waiting To Schedule a Cleanup

Do you want to try to tackle the water damage on your own? Unless you know how to effectively remove flooding and humidity from your house, you should turn to a professional. The sooner you can schedule your cleanup, the better it will be for your home. If you wait too long, you may have increased mold growth in your space.

3. Returning to Your Home Too Soon

While you want your life to return to normal, you need to make sure the flood water is completely gone before you return. Going home too soon can make it harder for the cleanup crew to properly remove excess humidity. The cleanup may require building materials to be replaced, which can leave your home dusty. If you wait until the entire process is finished, you can return to a more normal life right when you move back in.

Storm flood water may cause you to leave your home until the damage can be fixed. Taking the wrong steps after this type of flood can make the restoration process harder than it has to be, so remember what not to do.  You can find more detailed information from Ready.gov.

Safer Alternatives to Candles!

9/13/2022 (Permalink)

With the holidays right around the corner, candles are a great way to light up, decorate, and make your home smell like fresh leaves, Fall, or sitting by the campfire. However, According to the NFPA, from 2014-2018, there were an estimated 7,610 house fires that were started by candles per year that caused an annual average of 81 deaths, 677 injuries, and $278 million in property damage. Save your Metairie home, and use these candle alternatives instead!

Flame-less candles

For those who just want the aesthetic of a candle and no scent, flame-less candles are a great option! They are typically battery-operated and give the same flame-like feature as real candles. 

Wax warmer

Wax warmers are a great alternative because you can get that amazing scent that comes from real candles without the hazard. Warmers are typically either battery or outlet operated to melt the wax.

Diffuser

Calling all of our essential oil fans, this one is for you! With hundreds of combinations to try, diffusers are a great option for the whole house. 

Fairy lights 

Although they have no scent, fairy lights are a great way to light up and make a room feel cozy! Most fairy lights also come in with a standard plug or are battery operated. 

Stick diffusers

The most low maintenance option is a stick diffuser. Put your scent in the vase and let the sticks do the work. 

Room spray 

Another great option with endless scents is a room spray. You can buy pre-made ones, or make your own for that signature scent for your home!


If you still plan to opt for a candle, be sure to trim the wick before each use to minimize sparking, place the candle where it can’t fall or be knocked over, and always blow out the candle anytime you leave the room or plan to leave the home.

Summer BBQ Tips to Prevent Fire!

9/10/2022 (Permalink)

Grilling is a popular way to enjoy the nice summer weather, but grill fires can start easily and spread quickly when the gas or charcoal grill is placed too close to any fire hazards. Learn how you can help keep your home and family safe by following our grill safety tips.

1. Location

Keep the grill outside on a level surface at least 10 feet from buildings and other flammable objects. Never grill under an overhang or in an enclosed area. Be sure to monitor it closely until it cools.

2. Children & Pets

Children and pets should stay at least three feet away from the grill. Ensure that pets on tie-downs cannot reach the grill; they can wrap their line around the grill and pull it over. It will keep them at a safe distance if a grill fire occurs.

3. Clothing

Make sure that you wear appropriate attire when you grill. You can tie back everything with an apron. Use long tongs and spatulas for added safety and wear heat-resistant grill gloves.

4. Always clean your grill after use

Barbecuing regularly causes grease to build-up on the grill plates and collect inside the grease tray. If not cleaned, the build-up can then act as fuel and catch fire while the grill is in use. Clean your charcoal or gas grill after each use with a grill brush and empty the grease tray when it begins to fill up.

As always, keep a fire extinguisher near. In the event of a fire, do not use water as it can cause the grease to ignite further. Instead, close the grill lid until the outbreak subsides. If your house sustains fire or smoke damage from a grill fire, SERVPRO of North Kenner, Harahan & Lakeview can return it to its original state.

Disinfecting Vs Cleaning

8/30/2022 (Permalink)

SERVPRO of North Kenner, Harahan & Lakeview offers office disinfection services that are a step above cleaning with household chemicals.  The Center for Disease Control suggests hospital-grade cleaners that are able to kill certain bacteria.  It is extremely important to target the high-touch and high-traffic areas of your business.

The EPA defines the differences between Cleaning, Sanitizing, and Disinfection as follows:

Cleaning - removes dirt and organic matter from surfaces using soap or detergents.

Sanitizing - kills bacteria on surfaces using chemicals.  It is not intended to kill viruses.

Disinfecting - kills viruses and bacteria on surfaces using chemicals. 

Some of the most common places that need extra attention at your business are handles, keyboards, public tables, faucets, light switches, phones, desks, and probably everything in the break room.

Preparing for Hurricanes and Tropical Storms

8/29/2022 (Permalink)

We all know that hurricane season starts on June 1st, but here in South Louisiana, we also know that we have a little bit of time before the bigger storms start rolling in.  As always, August has snuck up on us and it’s time to get the kids back to school and out of their Summer routine.  It’s also time to make sure that you are as prepared as possible for any storms that head our way.  Let’s break out the FEMA hurricane checklist and see where you are.

Here are some things that you should have ready or be working on:

  1. Create an evacuation plan
  2. Assemble disaster supplies (food, water, medical supplies)
  3. Get an insurance check-up and know who to contact
  4. Prepare your home (clean yard, check shutters, secure valuables)
  5. Keep your gas tank closer to F than E

We can’t stop a storm, but we can be as prepared as possible.  If you need any help after a storm, SERVPRO of North Kenner, Harahan & Lakeview is here to help.  Call us at (504) 468-3046.

Duct Cleaning Services at SERVPRO of North Kenner, Harahan & Lakeview

8/29/2022 (Permalink)

The heating, ventilation and air conditioning (HVAC) system in a commercial building serves an important function. The HVAC system brings in heating and cooling throughout your facility. As any employer knows, it’s important to keep your employees comfortable and happy. Regular cleaning of your HVAC ducts is an important maintenance measure in your building. Here’s why:

Having your air ducts cleaned decreases the number of airborne particles in your building. As air passes through the HVAC system, contaminants such as dust and pollen accumulate in the ducts. An excessive amount of these substances can cause allergies for some.

Frequent changing of filters helps control this problem, but some particles get past the filters. Duct cleaning reduces the amount of these fine particulates in the system, leaving you with healthier air. We use specialized tools to agitate the dust from the duct walls, and a HEPA-filtered vacuum unit to collect it from your system.

Air Duct Cleaning Conserves Energy

A clean HVAC system simply works more efficiently than a dirty one. If properly and thoroughly cleaned, it can reduce the costs of running your HVAC system. It can also increase the useful life of your air conditioner and furnace. Performing routine commercial air duct cleaning can help improve airflow, help your system to work more effectively, and use less energy.

The Different Types Of Fire Damage!

8/19/2022 (Permalink)

Dealing with the damage from a fire can be a long process.  The fire could have been small, but the smoke from it did the majority of the damage.  On the other side, most of the damage could have been from the fire itself.  Lastly, there could have been another layer of damage caused when the fire was extinguished.  Here are the main types of fire damage that are commonly dealt with.

Flame Damage - This could be from an electrical outlet that caused damage, all the way to a full-blown kitchen fire.

Smoke Damage - Smoke is literally in the air and can (and will) get into everything.  Even after the rebuild is completed, there can still be a lingering smell of smoke to the property unless it is dealt with correctly.

3rd Party Damage - This type of damage comes from any in-house sprinkler system used to put the fire out or from the Fire Department themselves when they get to the scene.

Heat Damage - Even though a part of the structure might have not actually caught fire, it was probably severely heated up.  This can cause structural damage and possible swelling that you might not notice right away.

After a fire, you could be dealing with flame, smoke, water and heat damage at the same time.  FEMA has some great information on what to do after the fire.  The best way to make sure that this is taken care of promptly and properly is to contact the team at SERVPRO of North Kenner, Harahan & Lakeview at (504) 468-3046 to get on the job!

Storm Damage Resources

8/19/2022 (Permalink)

We have all dealt with storm damage in the past, and since we live in an area affected by hurricanes, we will probably deal with them again in the future.  We all know what to do in order to prepare for a hurricane, but what do we do after the storm has passed?  It is just as important to have a post-storm plan, as one before.

Here are a few things to do immediately after the storm has passed and it is safe to do so.

  1. Before you clean up, take pictures and videos of all of the damage, inside and out.
  2. Start removing anything that is wet or holding water, followed by debris from your home.
  3. Have your insurance policy and contact information ready to go so that you can contact them right away.  
  4. Start making any repairs that you can in order to stop future damage.

Remember that if a storm does damage to your property, it probably did to many others as well.  Get in touch with your insurance company as quickly as possible to get the claim started.    We all remember events in the past where it took weeks to get someone out to look at the damage.  Having a plan for after the storm can help keep you on a track to getting back to normal as quickly as possible.  The team at SERVPRO of North Kenner, Harahan & Lakeview is here to help.  Give us a call at (504) 468-3046.

How safe is clean?

8/11/2022 (Permalink)

SERVPRO Clean SERVPRO Clean

SERVPRO of North Kenner, Harahan & Lakeview offers office disinfection services that are a step above cleaning with household chemicals.  The Center for Disease Control suggests hospital-grade cleaners that are able to kill certain bacteria.  It is extremely important to target the high-touch and high-traffic areas of your business.

The EPA defines the differences between Cleaning, Sanitizing, and Disinfection as follows:

Cleaning - removes dirt and organic matter from surfaces using soap or detergents.

Sanitizing - kills bacteria on surfaces using chemicals.  It is not intended to kill viruses.

Disinfecting - kills viruses and bacteria on surfaces using chemicals. 

Some of the most common places that need extra attention at your business are handles, keyboards, public tables, faucets, light switches, phones, desks, and probably everything in the break room.

Feel free to call SERVPRO of North Kenner, Harahan & Lakeview at (504) 468-3046 to setup a consultation on helping keep your office environment at its best.

The Issue With Hidden Water Damage

7/21/2022 (Permalink)

Even small water damages in your Kenner home have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a serious problem that will affect your property. Our SERVPRO of North Kenner, Harahan, & Lakeview service technicians have the training and equipment to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage and expense during a fire or water damage event. 

When time matters, technology and equipment must be counted on to work, here are just a few of the tools our technicians use to do their job and restore your property.  

Moisture Sensors are used to detect moisture in carpets, baseboards, and walls. 

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate reading, allowing technicians to monitor the drying process. 

Thermo hygrometers measure temperature and relative humidity. When armed with this information, technicians can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but also to disinfect and deodorize. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

These are just a few pieces of professional-grade equipment that each SERVPRO of North Kenner, Harahan, & Lakeview technician is trained to use to help ensure your property is completely restored.