Recent Posts

How safe is clean?

8/11/2022 (Permalink)


SERVPRO of North Kenner, Harahan & Lakeview offers office disinfection services that are a step above cleaning with household chemicals.  The Center for Disease Control suggests hospital-grade cleaners that are able to kill certain bacteria.  It is extremely important to target the high-touch and high-traffic areas of your business.

The EPA defines the differences between Cleaning, Sanitizing, and Disinfection as follows:

Cleaning - removes dirt and organic matter from surfaces using soap or detergents.

Sanitizing - kills bacteria on surfaces using chemicals.  It is not intended to kill viruses.

Disinfecting - kills viruses and bacteria on surfaces using chemicals. 

Some of the most common places that need extra attention at your business are handles, keyboards, public tables, faucets, light switches, phones, desks, and probably everything in the break room.

Feel free to call SERVPRO of North Kenner, Harahan & Lakeview at (504) 468-3046 to setup a consultation on helping keep your office environment at its best.

The Issue With Hidden Water Damage

7/21/2022 (Permalink)

Even small water damages in your Kenner home have the potential to cause serious structural and indoor air quality issues over time. 

The key to avoiding costly future restoration is to handle every water problem as a serious problem that will affect your property. Our SERVPRO of North Kenner, Harahan, & Lakeview service technicians have the training and equipment to find and dry unseen water before secondary damage occurs. The proper equipment makes a measurable difference in reducing the damage and expense during a fire or water damage event. 

When time matters, technology and equipment must be counted on to work, here are just a few of the tools our technicians use to do their job and restore your property.  

Moisture Sensors are used to detect moisture in carpets, baseboards, and walls. 

Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate reading, allowing technicians to monitor the drying process. 

Thermo hygrometers measure temperature and relative humidity. When armed with this information, technicians can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but also to disinfect and deodorize. 

Ultra Low-Volume Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. 

Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

These are just a few pieces of professional-grade equipment that each SERVPRO of North Kenner, Harahan, & Lakeview technician is trained to use to help ensure your property is completely restored.

3 Reasons You Might Find Water in Your Crawl Space

7/18/2022 (Permalink)

A wet crawl space can create more problems than you might expect. It makes water damage less visible, but it also creates the perfect conditions for mold growth. The moisture can also weaken your Kenner home's structural materials, creating more significant damage. Keep reading to learn about the most common causes of water inside the crawl space so you can prevent an incident.

Overwatered Plants You can accidentally flood the crawl space by doing something as simple as overwatering plants, especially those close to the house's foundation. Whether you use too much water or leave the hose or sprinkler running beyond the necessary time, the excess will seep into the house and reach the lower sections first. You can easily turn off the water to resolve this issue. You can spot this problem if you see water pooling near your home's foundation.

Poor Sloping Grade A second factor that can result in a wet crawl space is the lack of proper grading around your house. Ideally, you want the grading to slope away from the building and towards the outer yard or the streets. This feature ensures that any incoming water flows away from the foundation, preventing flooding. Check the grade after winter, intense rainfall, or an overwatering incident. If the slope is altered or missing, build it up between six to eight inches away from home.

Defective Plumbing Another reason why you might find water inside your crawl space involves defective or broken pipes. Even if the leak or burst pipe is in the house's upper floors, the water will always trickle down. If you find water in the crawl space or lower area, conduct a detailed search to find the source and fix it. Hire a leak detection company if you are unable to find it.

It would be best if you dealt with a wet crawl space fast before mold growth and water damage threatens your home. Identify these occurrences to avoid this situation and contact emergency remediation services if you find water in that area or anywhere else. Our team is available 24/7 for any water damage incidents. 

How To Be Hurricane Ready This Season

6/29/2022 (Permalink)

Get ready, Louisiana, hurricane season officially started June 1 and will run through November 30.

According to the NOAA, we will be looking at another above-average season. Whether you are a long-time resident of Louisiana or a brand new transplant it is always important to be reminded of the impacts of hurricanes and how you can prepare. 

Before the storm If you were here for last year's storm there's a good chance you already have a hurricane kit. If not, start gathering your supplies! Ensure that each person (pets included) has nonperishable food and water for at least seven days. Your kit should also include flashlights, a radio, cash, a first-aid kit, and medicine at a minimum. Due to large shortages at this point in time it is imperative you do not wait until the last minute to gather these supplies. 

You should also consider inspecting your shutters, roof, and fences in case repairs or replacements are needed and check that your policies are current and if you have sufficient coverage for hurricanes with your homeowner's insurance. Due to the constant construction in our area, it is also important to check for updated hurricane evacuation routes. 

While the storm is coming fuel up your car, charge your power banks, withdraw cash, and buy supplies you still need. Start prepping your home by bringing your patio furniture, pets, and potted plants inside. Tie down anything that could become airborne and if you have a boat, secure it properly. Start monitoring the local news for updates from the National Hurricane Center, your local National Weather Service office, and local officials on the storm’s track, what type of hazards to expect, and if there are any evacuation orders in effect. Get sandbags, find a safe place to park your car, put your shutters up, and don’t leave trash on the curb. If you don’t have shutters or hurricane-proof windows, board up your windows with 5/8-inch plywood. 

During the storm and after Stay away from windows and doors and don't leave the house. As tempting as it is to watch mother nature do her thing, do not go outside. Once officials have said it is safe to do so, report property damage and power outages.  Monitor for curfew and boil-water-order notices. If you want to use a generator, make sure to keep it at least 20 feet from a home, including your neighbors, to prevent carbon monoxide poisoning. If you plan to go out be careful on the roads since there might be downed trees, fallen power lines, traffic lights that aren’t working, and debris. Some roads might also be flooded. Reminder, do not drive or walk through standing water.

If your home or business experiences water, wind, fire, or mold damage, give the professionals a call. We are your storm damage experts! 

How an ERP Can Save Your Business During a Storm

6/27/2022 (Permalink)

After a major disaster, businesses suffer a variety of interruptions like:

  • financial and emotional stress
  • production downtime
  • sullied reputation
  • a plethora of other strains.

In the time period following a trauma like a fire, flood, pipe break, or another form of disaster like a natural disaster, making the right decisions can be taxing and confusing. At SERVPRO of North Kenner, Harahan, & Lakeview, we regularly see local companies go through this and want business owners to know we are here to help after a commercial disaster. Part of that help comes through an emergency readiness checklist and disaster plan.

Creating a disaster readiness plan for your business can save you thousands on your bottom line, and can save your business, entirely. And the planning process does not have to be overwhelming when placed on top of all other responsibilities. SERVPRO of North Kenner, Harahan, & Lakeview is here to help take the weight off your shoulders by developing an Emergency Ready Profile for your company. Knowing you are, "Ready for whatever happens," will give you, your clients, and your employees confidence if or when your business is affected by a disaster.

We Generate A Plan For You

By developing a SERVPRO Emergency Ready Profile, you minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize the severity of water and fire damage to your business.

Why An ERP?

  • A no-cost assessment of your facility.
    This means there is no need to allocate funds, giving you a great value at no cost.
  • A concise Profile Document that contains only the critical information needed in the event of an emergency.

    It will only take a little time to complete and will not take you away from current projects, but will save a lot of time if ever needed.
  • A guide to help you get back into your building following a disaster.
    This helps minimize the amount of time your business is inactive by having an immediate plan of action.
  • Professionals at SERVPRO of North Kenner, Harahan, & Lakeview established as your disaster mitigation and restoration provider!
    You have a provider that is recognized as an industry leader and is close by for an emergency response.
  • Identification of the line of command for authorizing work to begin.
    This saves time so we can start cleaning up the damage, so you can reopen your business as soon as possible.
  • Specific Facility Details of your business such as shut-off valve locations, priority areas, and priority contact information.
    You will have a quick reference of what to do, how to do it, and who to call in case of an emergency so that you are "Ready for whatever happens."

Contact SERVPRO of North Kenner, Harahan, & Lakeview at (504) 468-3046 to get started on your SERVPRO Emergency Ready Profile today.

We are here to be your total solutions provider during an emergency commercial disaster so you can do what’s important: taking care of your clients, employees, and other business needs. 

Summer Fire Safety Tips | SERVPRO of North Kenner, Harahan, & Lakeview

6/20/2022 (Permalink)

Warm weather is here! It's time to switch from sweaters to shorts, deep fryers to grills, and indoor parties to backyard barbecues. Just because we're less inclined to switch on the heat does not mean that we shouldn't be vigilant when it comes to protecting ourselves and our property from fire hazards. See below for high-risk areas for fire damage and how to maintain them.

Summer Fire Safety Tips

Fire cannot be avoided when you're preparing a perfectly cooked steak or patty on the grill. From the get-go, you've got inherent risks. Before starting a grill, be sure to check all potential problematic points including the propane tank, the hose, and all connecting points. You can do this while your meat is marinating or while you're trimming your chicken!

When starting a charcoal grill, charcoal should only be soaked with charcoal starter fluid. Avoid using lighter fluid as that can create a burst of heat and flames can get out of control quickly!

Nearly 20% of all grill structure fires occur due to failure to clean the grill before and after use. Give your grill a nice scrape down while it's hot so it's ready to go for next time!

Safety first, safety first, safety first! Fill a bucket with water and set it next to your put before you even build a fire. Avoid throwing leaves, pine cones, pine needs, and paper into a fire pit as they catch fire quickly and can result in dangerous floating embers.

In any emergency situation, always call 9-1-1 before calling SERVPRO of North Kenner, Harahan, & Lakeview. Once a fire has been properly handled by the fire department, give us a call at (504) 468-3046! We're always "Here to Help!"

Commercial Damage? Call the experts at SERVPRO of North Kenner!

6/20/2022 (Permalink)

Flooding and water damage events at any commercial property are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. 

Here are some reasons why SERVPRO of North Kenner, Harahan & Lakeview is right for your commercial cleanup. 

  1. We're here to help 24 hours a day, seven days a week with water, fire, storm, and viral damages.
  1. We’ll inspect the damaged area. Our technicians promptly arrive on-site and inspect the property thoroughly to ensure all sources of damage have been identified.
  1. We’ll perform all the work. Because you have a business to operate, our expertly trained technicians will provide the highest level of services.
  1. We'll consult with your agent and adjuster after we've stabilized your environment and explain our recommendations for the restoration, mitigation, and cleaning process.
  1. We’ll be here throughout that process to ensure your property has been fully restored.

If you're looking for a company to be there every step of the way, call us at (504) 468-3046!

Four Ways To Prevent Water Damage in Your Kenner Home

5/10/2022 (Permalink)

Water damage is one of the most costly disasters your home or business can experience. Check out our suggestions for preventing water damage. 

Be careful where you plant.

Some plants and trees, like weeping willows, have pretty invasive roots. If you’re not careful, they’ll grow right into your sprinkler system, drainage field, pipes, and septic tanks. Plan before you plant to keep roots away from any water lines.

Clean out your gutters.

On a rainy day, a clogged gutter can send water spilling into your home’s foundation, through the roof, or down to your basement. Next time you’re doing some seasonal cleaning, make sure those gutters are clean. If your gutters are too high, be safe, and get a professional to check them.

Avoid drain-clearing chemicals,

Most folks don’t realize chemicals that claim to unclog drains within minutes are eating away at their pipes. If you rely on them a lot, you could be setting yourself up for leaks. Invest in a drain snake, which is an excellent way to remove blocks without damaging pipes.

Never pour grease down your sink.

It doesn’t matter if you flush it with hot or cold water, grease can still cling to your pipes and could even cause some severe damage and blockage. The safest thing to do is pour your grease into an empty can and either let it sit or put it in the refrigerator. Once it hardens, you can toss it in the trash and get rid of it.

We know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays. Contact us at (504) 468-3046.

Where Do I Find a 24/7 Water Extraction Team in Kenner?

5/5/2022 (Permalink)

There is never a good time for your North Kenner, Harahan, & Lakeview residence to flood or suffer from water damage, but when it happens in the middle of the night, the situation seems even more dire. At first, you may want to focus on stopping the water leak and moving your belongings out of harm’s way, but the sooner you can get a water restoration team to your home, the better it is. Standing water continues to cause water damage to your floors, furniture, and personal property until it is removed, so acting quickly is essential.

Thankfully, in Kenner, water extraction services are a phone call away when you call our SERVPRO office. We answer your needs around the clock and can dispatch our fleet of experts soon after your contact. Even when you think you can handle the water cleanup on your own, there may be hidden damage lurking under cabinets and within walls, and only a team of experts can detect it. Making a call at the right time can help minimize your loss of time and money during an unfortunate incident.

Some of the reasons to consider SERVPRO and our team of experts well beyond our industry certifications include the following-

  • Industrial-grade equipment- Our tools and equipment are not only varied but industrial-grade, which translates into a more efficient water extraction and close monitoring of their progress.
  • Assistance in filing insurance claims- all of our steps are documented, and we share this information with you to assist in your dealings with insurance.
  • Specialized drying solutions- some of your personal property may need specialized drying solutions to remove traces of water damage. We can provide those offsite and preserve things like pictures and documents that are irreplaceable.

SERVPRO of North Kenner, Harahan, & Lakeview stands by your side from the moment you call us at (504) 468-3046. Leave water extraction to us and let your life continue “Like it never even happened.”

Water Intrusion After a Storm | SERVPRO of North Kenner, Harahan, & Lakeview

4/7/2022 (Permalink)

The thunderstorms down south are on another level compared to many areas of the United States. After a thunderstorm, you might be concerned about damage to your home and especially your roof. After a storm, here are some tips for inspecting your roof for water damage so you can get it fixed before the next storm.

Check For Leaks

The obvious way to know if you have roof damage is if there is water leaking into your home. Look along the seams where the wall meets the ceiling, corners of rooms, and in the attic for any kind of moisture or dampness. If you find any, you will know where to make repairs and can help to mitigate to prevent further damage.

Check Your Roof

If you don't see any internal damage, you should try to get up on your roof and check for any missing shingles, cracks, or other damages. Carefully go over each section to find any kind of wind or water damage. Make sure any seals around grates, vents, or windows are intact and have not weathered.

How To Use Your Garden Hose To Check

The most thorough test you can do for your roof to ensure there are no leaks is to test it out by simulating heavy rain conditions. With someone inside watching for leaks, pour water from the garden hose over sections of your roof to look for leaks. You can also do this to make sure your gutters are properly draining. This test will give you a firsthand look at how water is draining off your roof and let you know of any repairs that need to be made.

If you do find any damage to your home or roof, immediately contact your home insurance provider and make sure to document any damage with pictures so that you can get a claim submitted for repair costs. Our team is on standby 24/7 to help mitigate any issues. We also have a phenomenal construction team that can help with roof repairs!