Recent Fire Damage Posts

Tips On How To Prevent Home/Office Fires

10/27/2022 (Permalink)

Nobody wants to think about their home or office catching on fire.  Sometimes these things happen and they are totally out of our control, but there are a lot of things that we can do to help prevent them.

FEMA’s records show that just over half (50.2%) of residential fires are caused by cooking-related accidents.  The next three biggest reasons are Heating (9.3%), Electrical Malfunction (6.8%), and Intentional (4.5%). 

Here are a few things that you can do to help prevent a house fire and protect your family.

1.  Pay attention when cooking.  If you need to step out of the room, ask someone to watch the food until you get back, or turn off the stove and stop cooking.

2.  Test your smoke alarms regularly. 

3.  Check the dryers’ airflow.  Pull the lint trap and clean it every time you dry a load of clothes.

4.  Be careful with power cords and strips.  Attaching too many appliances to one power strip can draw more power than the cord is able to handle.  This can cause it to heat up and potentially catch on fire.

5.  Store flammable products away from heat sources.

6.  Place fire extinguishers in key locations around your house.  Make sure that everyone in the home knows how to properly use them.

If you need help after a fire, SERVPRO of North Kenner, Harahan & Lakeview is here to help.  We can replace the damaged areas, check your electrical system for any potential issues, and can even help you get that smoke smell out of your home.  Contact us right away to see what we can do for you!

Safer Alternatives to Candles!

9/13/2022 (Permalink)

With the holidays right around the corner, candles are a great way to light up, decorate, and make your home smell like fresh leaves, Fall, or sitting by the campfire. However, According to the NFPA, from 2014-2018, there were an estimated 7,610 house fires that were started by candles per year that caused an annual average of 81 deaths, 677 injuries, and $278 million in property damage. Save your Metairie home, and use these candle alternatives instead!

Flame-less candles

For those who just want the aesthetic of a candle and no scent, flame-less candles are a great option! They are typically battery-operated and give the same flame-like feature as real candles. 

Wax warmer

Wax warmers are a great alternative because you can get that amazing scent that comes from real candles without the hazard. Warmers are typically either battery or outlet operated to melt the wax.

Diffuser

Calling all of our essential oil fans, this one is for you! With hundreds of combinations to try, diffusers are a great option for the whole house. 

Fairy lights 

Although they have no scent, fairy lights are a great way to light up and make a room feel cozy! Most fairy lights also come in with a standard plug or are battery operated. 

Stick diffusers

The most low maintenance option is a stick diffuser. Put your scent in the vase and let the sticks do the work. 

Room spray 

Another great option with endless scents is a room spray. You can buy pre-made ones, or make your own for that signature scent for your home!


If you still plan to opt for a candle, be sure to trim the wick before each use to minimize sparking, place the candle where it can’t fall or be knocked over, and always blow out the candle anytime you leave the room or plan to leave the home.

Summer BBQ Tips to Prevent Fire!

9/10/2022 (Permalink)

Grilling is a popular way to enjoy the nice summer weather, but grill fires can start easily and spread quickly when the gas or charcoal grill is placed too close to any fire hazards. Learn how you can help keep your home and family safe by following our grill safety tips.

1. Location

Keep the grill outside on a level surface at least 10 feet from buildings and other flammable objects. Never grill under an overhang or in an enclosed area. Be sure to monitor it closely until it cools.

2. Children & Pets

Children and pets should stay at least three feet away from the grill. Ensure that pets on tie-downs cannot reach the grill; they can wrap their line around the grill and pull it over. It will keep them at a safe distance if a grill fire occurs.

3. Clothing

Make sure that you wear appropriate attire when you grill. You can tie back everything with an apron. Use long tongs and spatulas for added safety and wear heat-resistant grill gloves.

4. Always clean your grill after use

Barbecuing regularly causes grease to build-up on the grill plates and collect inside the grease tray. If not cleaned, the build-up can then act as fuel and catch fire while the grill is in use. Clean your charcoal or gas grill after each use with a grill brush and empty the grease tray when it begins to fill up.

As always, keep a fire extinguisher near. In the event of a fire, do not use water as it can cause the grease to ignite further. Instead, close the grill lid until the outbreak subsides. If your house sustains fire or smoke damage from a grill fire, SERVPRO of North Kenner, Harahan & Lakeview can return it to its original state.

The Different Types Of Fire Damage!

8/19/2022 (Permalink)

Dealing with the damage from a fire can be a long process.  The fire could have been small, but the smoke from it did the majority of the damage.  On the other side, most of the damage could have been from the fire itself.  Lastly, there could have been another layer of damage caused when the fire was extinguished.  Here are the main types of fire damage that are commonly dealt with.

Flame Damage - This could be from an electrical outlet that caused damage, all the way to a full-blown kitchen fire.

Smoke Damage - Smoke is literally in the air and can (and will) get into everything.  Even after the rebuild is completed, there can still be a lingering smell of smoke to the property unless it is dealt with correctly.

3rd Party Damage - This type of damage comes from any in-house sprinkler system used to put the fire out or from the Fire Department themselves when they get to the scene.

Heat Damage - Even though a part of the structure might have not actually caught fire, it was probably severely heated up.  This can cause structural damage and possible swelling that you might not notice right away.

After a fire, you could be dealing with flame, smoke, water and heat damage at the same time.  FEMA has some great information on what to do after the fire.  The best way to make sure that this is taken care of promptly and properly is to contact the team at SERVPRO of North Kenner, Harahan & Lakeview at (504) 468-3046 to get on the job!

Summer Fire Safety Tips | SERVPRO of North Kenner, Harahan, & Lakeview

6/20/2022 (Permalink)

Warm weather is here! It's time to switch from sweaters to shorts, deep fryers to grills, and indoor parties to backyard barbecues. Just because we're less inclined to switch on the heat does not mean that we shouldn't be vigilant when it comes to protecting ourselves and our property from fire hazards. See below for high-risk areas for fire damage and how to maintain them.

Summer Fire Safety Tips

Fire cannot be avoided when you're preparing a perfectly cooked steak or patty on the grill. From the get-go, you've got inherent risks. Before starting a grill, be sure to check all potential problematic points including the propane tank, the hose, and all connecting points. You can do this while your meat is marinating or while you're trimming your chicken!

When starting a charcoal grill, charcoal should only be soaked with charcoal starter fluid. Avoid using lighter fluid as that can create a burst of heat and flames can get out of control quickly!

Nearly 20% of all grill structure fires occur due to failure to clean the grill before and after use. Give your grill a nice scrape down while it's hot so it's ready to go for next time!

Safety first, safety first, safety first! Fill a bucket with water and set it next to your put before you even build a fire. Avoid throwing leaves, pine cones, pine needs, and paper into a fire pit as they catch fire quickly and can result in dangerous floating embers.

In any emergency situation, always call 9-1-1 before calling SERVPRO of North Kenner, Harahan, & Lakeview. Once a fire has been properly handled by the fire department, give us a call at (504) 468-3046! We're always "Here to Help!"

How To Stay Safe While Using Fire Pits | SERVPRO of North Kenner, Harahan, & Lakeview

1/31/2022 (Permalink)

Fire pits are a great way to bring friends, family, and kids together. Smores, music, and a good time are great during any season. As much fun as they are, fire pits can turn south quickly. Read our tips below to stay safe. 

  1. Place your fire pit no less than 10 feet away from any structures or materials that can catch fire easily. These can include sheds, trees, brush, powerlines, and fences.
  2. Make sure you have plenty of space around the fire pit so no one is sitting too close.
  3. Don’t use flammable fluids to light or relight fires.
  4. To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  5. Burn only dry material. Damp material will create excess smoke. 
  6. Use a fire pit screen on top to help prevent large amber from leaving the controlled area. 
  7. Don’t wear flammable clothing or any loose-fitting clothing.
  8. Never leave the fire unattended, and keep pets and children far away from the fire. Also, be sure to check the wind direction before lighting a fire.
  9. Keep a fire extinguisher, garden hose, or bucket of water nearby.
  10. As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. 

If you ever need us due to a fire pit incident or something else, please call SERVPRO of North Kenner, Harahan & Lakeview.

How To Create An Effective Fire Escape Plan

10/25/2021 (Permalink)

We often think that disasters won't happen to us, even though disasters can happen to anyone! We will neglect planning because we have convinced ourselves we are safe from disaster. If this sounds like you, you are not alone. Ensuring your family has a plan reduces the risk of injury and death. If you need help coming up with a plan, contact your local fire department or fire remediation company. 

A fire escape plan is a crucial part of family safety. Follow the steps above to create and practice your ideal plan.

1. Multiple Exits 

You never know where a fire will start or how it will spread. If you only have two exits from your home, you up the chances you will become trapped.

An effective escape plan requires a minimum of two exits PER room. You do not have to get overly creative here. A window and a door are good escape routes; just make sure that every space in the home has a minimum of two ways out, including hallways.

2. Escape Routes Must Remain Clear

As you design your escape routes, remember the paths need to remain clear. Do not place bookshelves in front of windows or couches in the direct line to the front door.

3. Communication

When you come up with an escape plan, please do not shy away from talking about it. Quiz your kids on the routes out of their rooms and the house. Ask your spouse to explain to your children how to make quick choices during a fire. By having conversations, even repetitive ones, you ensure your escape strategy remains a priority in the minds of your family.

4. Practice, Practice, Practice! 

Similarly, physical practice is crucial to developing muscle memory. In a genuine emergency, your brain can freeze, wasting the few precious moments you have to escape a fire. By practicing at least once per month, you ensure your family knows how to get out of the house.

How Your Dryer Can Cause a Fire In Your Kenner Home

9/13/2021 (Permalink)

SERVPRO® of North Kenner, Harahan, & Lakeview responds to fire damage emergencies throughout the year in the Greater New Orleans Area. Even small, contained dryer or washing machine fires can cause lots of smoke and soot damage to the rest of the house. Here are some clothes dryer fire statistics from the US Fire Administration:

  • 2,900 home clothes dryer fires are reported each year and cause an estimated 5 deaths, 100 injuries, and $35 million in property loss.
  • Failure to clean the dryer (34 percent) is the leading cause of home clothes dryer fires.
  • More home clothes dryer fires occur in the fall and winter months, peaking in January.

How to prevent a dryer fire?

  • Keep your ventilation system clear.
  • Empty your lint screen EACH time you do laundry. 
  • Hang dry any clothing materials that may have substances like gas or oil on them.
  • Never run the dryer if you aren't going to be home.
  • Inspect the venting system behind the dryer to ensure it is not damaged or restricted.
  • Put a covering on outside wall dampers to keep out rain and dirt.
  • Make sure the outdoor vent covering opens when the dryer is on.
  • Replace coiled-wire foil or plastic venting with a rigid, non-ribbed metal duct.

SERVPRO® of North Kenner, Harahan, & Lakeview has a team of highly trained technicians on-call 24-hours a day to respond to fire damage emergencies in Kenner and the GNO area. Call us today at (504) 468-3046. We’ll restore your fire damage, “Like it never even happened.”

Using a Generator? Follow These Tips!

9/2/2021 (Permalink)

Between hurricane Ida and the active hurricane season Kenner, Harahan, & Lakeview has, portable generator are a must. Many people turn to a portable generator for a temporary solution without knowing the risks.

Check out our best safety tips here:

  • Generators should be used in well-ventilated locations outside at least 5 feet away from all doors, windows, and vent openings. Measure the 5-foot distance from the generator exhaust system to the building.
  • Never use a generator in an attached garage, even with the door open.
  • Place generators so that exhaust fumes can’t enter the home through windows, doors or other openings in the building. The exhaust must be directed away from the building.
  • Make sure to install carbon monoxide (CO) alarms in your home. 
  • Turn off generators and let them cool down before refueling. Never refuel a generator while it is hot.
  • Store fuel for the generator in a container that is intended for the purpose and is correctly labeled as such. Store the containers outside of living areas.
  • When plugging in appliances, make sure they are plugged directly into the generator or a heavy-duty outdoor-rated extension cord. The cords should be checked for cuts, tears and that the plug has all three prongs, especially a grounding pin.

For any storm or fire-related damages, we are a locally owned and operated company ready to help our local residents. Please do not hesitate to reach out. 

3 Ways to Avoid Cigarette Fires in Your North Kenner Home

8/20/2021 (Permalink)

Cigarettes are a common cause of fire even though these fires are easily preventable. Here are three ways to prevent a cigarette fire.

1. Smoke outside. Most cigarette fires start when a smoker falls asleep. Bedrooms and couches are the most common places for cigarette fires to break out. Keep in mind that the same risks apply to smoking on a screened-in porch or a deck with furniture. It is best to smoke away from the house in an outdoor chair. You may be less likely to get comfortable enough to fall asleep outside with a lit cigarette.

2. Use stable, enclosed ashtrays. An ashtray fire is a common type of cigarette fire. This type of blaze can occur if a pet knocks over an ashtray that contains smoldering butts or if burning butts get blown out of the ashtray onto combustible materials outdoors. Choose an ashtray that is hard to knock over, and that is enclosed.

3. Completely extinguish cigarettes. If you do not put out the burning end of a cigarette, you will greatly increase a fire risk inside or outside of your home. Take an extra moment to make sure that your cigarette is completely extinguished before leaving the area. Some ashtrays feature sand or other materials that can help to ensure that the ends of cigarettes are no longer burning. This is the most important step in preventing fires whether you choose to smoke indoors or outdoors.

These are three simple and effective ways to prevent fires caused by cigarettes in or around your home. If a cigarette fire does break out, and your home sustains damage, contact North Kenner, Harahan & Lakeview's premier fire damage, experts! 

Don't Fall Victim to Fire Damage | SERVPRO of North Kenner, Harahan & Lakeview

6/9/2021 (Permalink)

"A person who fails to plan, plans to fail."

Even when taking safety precautions, you can fall victim to a house fire at a moment's notice. In order to be prepared for a devastating event such as a house fire, it is important to have a plan in place and make sure all family members know what to do during a fire.

A fire damage cleanup plan for your North Kenner, Harahan, & Lakeview home should include:

  • Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
  • Teach children what smoke alarms sound like and what to do when they hear one.
  • Ensure that all household members know two ways to escape from every room of your home and know the family meeting spot outside of your home.
  • Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  • Practice escaping from your home at least twice a year.
  • Make sure everyone knows how to call 9-1-1.
  • Teach household members to STOP, DROP and ROLL if their clothes should catch on fire.
  • Plans for where you and your family will stay after a fire.
  • The details of your insurance company.
  • A file of important information about your family and pets, including medical needs.
  • Emergency contact details such as your doctor, vet, and a fire damage cleanup company.

Never enter your home until you have clearance from the fire department. Many homes are not structurally sound after a fire. The next step is to call SERVPRO of North Kenner, Harahan & Lakeview. We can take care of every aspect of fire damage cleanup, from removing soot stains and smells to overseeing redecorating and structural repairs.

If you need a fire damage cleanup company, you can trust, call SERVPRO of North Kenner, Harahan & Lakeview (504) 468-3046.

Fire Pit Safety with SERVPRO of North Kenner, Harahan, & Lakeview

2/1/2021 (Permalink)

Fire pits are a great way to bring friends, family, and kids together. Smores, music and a good time are great during any season. As much fun as they are, fire pits can turn south quickly. Read our tips below to stay safe. 

  1. Place your fire pit no less than 10 feet away from any structures or materials that can catch fire easily. These can include sheds, trees, brush, powerlines, and fences.
  2. Make sure you have plenty of space around the fire pit so no one is sitting too close.
  3. Don’t use flammable fluids to light or relight fires.
  4. To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  5. Burn only dry material. Damp material will create excess smoke. 
  6. Use a fire pit screen on top to help prevent large amber from leaving the controlled area. 
  7. Don’t wear flammable clothing or any loose-fitting clothing.
  8. Never leave the fire unattended, and keep pets and children far away from the fire. Also, be sure to check the wind direction before lighting a fire.
  9. Keep a fire extinguisher, garden hose, or bucket of water nearby.
  10. As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. 

If you ever need us due to a fire pit incident or something else, please call SERVPRO of North Kenner, Harahan & Lakeview.

Recover & Reopen Your Business After a Disaster | SERVPRO® of North Kenner, Harahan & Lakeview

10/23/2020 (Permalink)

insurance policies binders and pen sitting on black table in large conference room SERVPRO of North Kenner, Harahan & Lakeview is your go-to in case a disaster occurs. Get in touch with us to learn more.

Building up your own business is an extremely rewarding thing, but when it comes to the possibility of a natural disaster, the future is never certain. Many businesses are permanently derailed by disasters annually due to the difficult task of recovery—but thankfully, risks can be significantly mitigated by planning in advance for how you will recover.

Safety is always the top concern when it comes to preparing your business for the worst, but once your safety plans are in place, you can begin thinking about the physical recovery process. Handling insurance, restoration, communications, and applying for disaster assistance can all work together to get your doors reopened faster so you can get back to business.

Get Your Doors Reopened Faster After a Disaster Strikes Your Business

Check in with your insurance and restoration providers. There are many things that might be covered on your commercial policy, but because each one differs, it is best to check with your provider to know for sure. Once you do this, it is time for the restoration to begin—contact your commercial restoration provider quickly so they can begin formulating a response for you.

Make customers aware of the recovery plan. It is smart to get in touch with your customers right away after a disaster so they are aware of what to expect. Social media can provide a simple way to reach people quickly, and can give you the chance to promote any ways that customers can support you during the closure, such as buying gift cards or pre-purchasing items online to help your revenue during a difficult time.

See what disaster assistance you qualify for. After an official disaster event is declared, there will be many resources available to business owners such as disaster recovery loans from the Small Business Administration. These loans tend to be easy to qualify for, carry low-interest rates, and can be used for many different expenses that a business owner may incur throughout the recovery process.

If your business has been damaged due to a disaster, we’re here to help. Contact us at any hour to report your damage or to learn more about our commercial restoration services.

Our Most Practical Fire Safety Tips | SERVPRO® of North Kenner, Harahan & Lakeview

9/13/2020 (Permalink)

White fire alarm being tested by a person If you experience any property damage due to a fire, we are here to help. Contact SERVPRO of North Kenner, Harahan & Lakeview to learn more.

Experiencing a house fire is a terrifying experience, but for many of us, it is something we do not think about until it is too late. When a fire starts, it often only takes 30 seconds for the flames to begin spreading—which is why we highly recommend prevention as your first line of defense.

Preventing a fire and ensuring you are safe if one does start is easier than you may initially think. Good fire safety habits go a long way, and with our most practical fire safety tips, you can ensure you are doing everything you can to keep your household safe.

How Can I Ensure I Am Doing What I Can to Prevent Fires?

Check your smoke detectors. Any time you want to boost the fire safety efforts you are taking around the house, starting with the smoke detectors is key. Ensuring you have enough, that they are working, and that you are testing the batteries and replacing them on schedule is so important, as this will alert you any time there is a chance a fire has started.

Create a fire escape plan. Having and practicing your fire escape plan is key for ensuring your family will be safe should the smoke alarms sound. It should only take two minutes to escape your home, there should be two exits in every room and there should be a designated meeting spot for everyone to reconvene outside the home as you wait for help to arrive.

Limit your fire risks. Good habits around the house can go a long way in preventing fires from starting. Not leaving candles or other open flames unattended, cleaning your dryer’s lint tray after every load and practicing electrical safety are all important steps toward fire prevention that you can implement into your day to day activities.

Keep a fire extinguisher handy. While you should only use a fire extinguisher when it is safe to do so, making sure that you have one handy should the need arise is recommended. Whenever you are doing a higher-risk activity, such as dealing with chemicals or cooking, keeping a fire extinguisher nearby and knowing how to use it can prevent serious damages from occurring.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Keeping Children Safe During a House Fire

9/2/2020 (Permalink)

House fires are devastating and everyone in the home should be prepared in the event it happens. When a fire breaks out, children in the home are most at risk, so it is extremely important to teach them fire safety. 

To start, every level of your home should be equipped with a smoke alarm. Once a month check to make sure each alarm is working and if you hear a chirping sound that means the batteries need to be replaced. Make sure your child knows exactly what the fire alarm sounds like so once they hear it, they know to start their fire evacuation plan.

Your fire plan should include a layout of your home and where the closest exit is to each area of the house. Mixing serious topics with play is a great way to teach your kid their escape route. Play a firefighter game to have them exit the home, or switch the lyrics to their favorite song to explain how to escape. 

When children are escaping make sure they understand there will be thick, dark smoke and visibility will be low. Teach kids never to touch door handles with their bare palms as they might get burnt. Teach them to crawl through the home to get to the exit and once they get out to stay out. 

Make sure children know where they can go to once they exit the home. If you have a yard, plant a tree away from the home in your together as a signifier as the meeting spot. Instill in your children that if they catch on fire to stop, drop, and roll. 


By following these tips you are ensuring the safety of your child and giving you peace of mind that everyone in your family is properly educated on fire safety. If your home suffers fire damage, call SERVPRO® of Kenner, Harahan, & Lakeview to mitigate and restore your home back to its pre-fire condition.

What to Expect When you Call SERVPRO® of North Kenner, Harahan, & Lakeview After a Fire

8/21/2020 (Permalink)

When it comes to restoring or replacing your home’s contents after a fire, the first 48 hours are extremely crucial. SERVPRO® of Kenner, Harahan, & Lakeview understands this timeframe is important and will show up to help with fire, smoke, soot, and any contents remediation your home may need.

The restoration process cannot begin until you call us. Our representatives will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Once on the scene, our technicians will inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. Because so much water is used to put out the fire, we must begin to dry the property with our dehumidifiers and air movers. We then can use our equipment to remove smoke and soot from all areas of the home. We are also able to remove the contents of your home and keep it safe at our facility while the mitigation is in process. To maintain security and protect against further damage, our team will board up any missing windows and place tarps over damaged roofs. 

Once the home is free of debris, water, and smoke we can start to clean up and sanitize the property. For items that can be restored, we can remove odor and bring it back to pre-fire condition. After these steps, the restoration process can begin and you can get your home and life back to normal. We will walk through your home to make sure everything is up to your standards and you are completely satisfied. 

Lost After Your Fire Damage?

6/21/2020 (Permalink)

Have you experienced a residential fire damage and feel confused about navigating the process of getting your damaged home back to normal? SERVPRO of North Kenner, Harahan & Lakeview can help remediate and rebuild your fire damaged home. SERVPRO has fire damage professionals ready to get started at your residential fire damage to ensure you have a great experience during this troubling time. 

Our fire damage professionals will visit your home and provide and assessment for work that needs to be performed. After the fire damage assessment, our team will work with your insurance adjuster to ensure SERVPRO's work will be in line with what your insurance expects to be completed. Once the approval is given, the SERVPRO team will begin the process of getting your home back to normal. Our cleaners will remove soot damage, demo any necessary fire damaged materials and prep the house for reconstruction.

Our fire reconstruction specialist will meet with you while the fire damage mitigation team is fast at work. We strive to understand all of your concerns during this project. Our team will listen to your concerns, help you choose colors and flooring, and get ready to make your home livable again. 

When your home experiences fire damage, call SERVPRO of North Kenner, Harahan & Lakeview for comprehensive full-service fire damage restoration and reconstruction. 

Fire Restoration in Kenner Louisiana

6/21/2020 (Permalink)

SERVPRO of North Kenner, Harahan & Lakeview specializes in fire damage restoration in the New Orleans area. During a recent fire restoration project in Kenner, Louisiana SERVPRO of North Kenner, Harahan & Lakeview we discovered the home was positive for asbestos. SERVPRO has trained professionals who are certified to take asbestos samples for testing at a local laboratory. Many companies will demo a house following a fire damage without taking precautions for asbestos. Once the fire damaged drywall is demolished and the asbestos containing materials are disrupted, the home is now a much larger hazard to the owners and employees working in the home. 

When asbestos is found in a fire damage, an asbestos abatement is necessary to properly dispose of the material in preparation for the home to be livable. SERVPRO's team will ensure proper abatement is performed and cleaning of your home. 

If your home is build before 1979 and has a fire damage, ensure your mitigation professionals perform an asbestos check before removing any materials from your home. SERVPRO is the local company to be trusted for full service fire damage restoration needs. 

Clueless After A Commercial Loss?

2/10/2020 (Permalink)

Fire Flames If you are in need of fire assistance call SERVPRO® of N. Kenner, Harahan, & Lakeview 504-468-3046

Don't Know What To Do After A Commercial Fire Loss? It's Okay We've Got You Covered!

In your lifetime, you must have heard about, seen, or experienced a fire tragedy. Fire is usually accidental, apart from a few instances of arson, but once it hits a building, the outcome is enormous grief. When a fire hits a business premise, among the first persons you see are local firefighters. A firefighter responds quickly to the scene and he/she arrives with colleagues in a fire truck that contains the necessary equipment such as a fire hose to carry out the fire suppression.


Commercial fire damage can pull your business steps behind, and in order to avoid that, you need to call fire restoration experts as soon as possible. Commercial fire damage mostly results from electrical fires and with it; comes soot damage and smoke damage. The firefighters in their fire suppression efforts also cause water damage. The water comes from the fire hose, a long flexible tube that is part of the fire truck. The fire hose utilizes high pressure pumping to put out the fire.

As a result, the ordinary tools commonly used for janitorial services cannot handle a commercial fire damage. You need to call a fire restoration company to mitigate the fire damage. A professional fire restoration company has qualified and experienced personnel with the right equipment to handle any commercial fire damage incidence. These experts should be called not long after a fire suppression has been carried out to avoid further damage to your business premises.

Fire damage resulting from electrical fire can be very hectic to deal with especially if it is a utility room fire. Therefore, it is imperative for the fire restoration process to be handled appropriately. The firefighters are also adequately trained to carry out fire suppression processes in any setting regardless of whether it is a utility room fire or an electrical fire. The firefighters use fire trucks fitted with the appropriate equipment to put out any fire in a commercial property.

Apart from fire damage, the restoration company you call also has the capacity to trace the hidden damages such as smoke damage and soot damage. Failure to handle smoke and soot damage can shift the damages from primary to secondary. Once the smoke damages have reached a secondary level, they may result to the closure of your business.

The fire restoration experts advice those who own commercial properties to install a fire sprinkler system in their buildings. The fire sprinkler system can be quite effective especially if it’s a utility room fire. Just like a fire hose, the fire sprinkler system releases water under pressure to put off the fire within a room in the building. Therefore, the fire sprinkler system could save you from huge losses especially when a utility room fire strikes because most of the things stored in a utility room are of value to your business.

Fire damage incidences are caused by a number of factors, the most common being electrical fires. Regardless of the cause, the restoration company experts follow the same process to rid your premises of fire, soot, and smoke damage. This process entails six steps, and they are as follows.
• Emergency Contact: The first step involves you calling the professional experts to remedy the damages.
• Assessing the damages: The skilled experts inspect your commercial property to determine the extent of fire, smoke, and soot damage
• Boarding up and roof tarp service: When fire strikes your commercial property, the roof, walls, and windows are damaged. The professionals put in tarpaulin to prevent more damage.
• Removing and drying the water: In their fire suppression efforts, firefighters leave water from the fire truck that could cause further damage if not removed.
• Removal of smoke and soot: Fire tragedies leave behind soot and smoke damage and it is vital to remove the smoke and soot from all the surfaces.

Fire Strikes Fast, But So Do We!

10/29/2019 (Permalink)

SERVPRO house logo on the top right hand corner with fire flames on the background Fire damage guide to recovery. Trust the professionals at SERVPRO of N. Kenner, Harahan, & Lakeview to handle your items and home.

Our SERVPRO of N. Kenner, Harahan, & Lakeview team works directly with insurance providers and their adjusters to expedite the claims process to get restoration started promptly.

Among the most pressing of concerns following a fire in your Kenner, Harahan, & Lakeview home are the dangers that you cannot see. From structural integrity loss to widespread effects from the fire itself, many homeowners are not fully aware of just how detrimental the situation can be for their health and wellness. Understanding these concerns can help you to appreciate your need for professional restoration services following such an incident in your residence.

Once first responders have extinguished the blaze, you have a mindset of getting the fire damage restored in your Kenner, Harahan, & Lakeview home. Your insurance company is going to want to get their own assessment of the full scope of the damage, which is part of the service that our SERVPRO of N Kenner, Harahan, & Lakeview team provides. Even with a confirmation that the fire is entirely out, a homeowner could encounter many potential hazards in photographing the damage or cataloging ruined contents.

One of the first potential pitfalls that a homeowner might encounter after fire damages is the weakening of structural components and construction materials throughout the residence. These could be ceiling materials, walls, flooring, supports, framework, and more. These weakened portions of material are unstable and can fall, collapse, or give way with little or even no pressure at all. Our SERVPRO technicians get uniquely trained to handle safety concerns like these through both our assessment and throughout the restoration process.

The air quality is another concern that should give a homeowner pause before rushing back into their home after a fire. There is any number of potential contaminants, smoke, and debris floating around in the environment that could adversely affect your health. Our professionals have personal protective equipment designed to improve their air quality until the appropriate measures are taken via air scrubbers to detoxify the atmosphere.

In your time of need trust SERVPRO of N Kenner, Harahan, & Lakeview! Call us with any of your question @ 504-468-3046

We Fix Fire Damage

9/3/2019 (Permalink)

No two fires are alike, and each requires a range of techniques employed by our certified technicians.

One of the most useful skills restoration experts bring after fire damages your N. Kenner Harahan, & Lakeview  home is the ability to match the appropriate strategy, tools, and products to the specific issues a fire inflicted upon your house. Proceeding with technicians trained to Institute of Inspection, Cleaning, and Restoration Certification (IICRC) standards is crucial. We offer the crews and the equipment necessary to resolve your fire damage emergency successfully. 

Depending on the types of materials combusted, the fire damage to your N. Kenner Harahan, & Lakeview home may need several different approaches to restoration. Materials that burn quickly and hot can combust almost wholly, deposit lighter ash and soot. Examples might be paper and dry wood structural components. Our crew takes care of this type of loose debris with HEPA filtered vacuums, dry sponges, and brushing. 

If the fire involved damp materials or plastics and fabrics it probably burned more slowly, at a lower temperature, and less thoroughly. The aftermath when these items char tends toward dark, odoriferous smoke full of unburned particles. These bits deposit in thick coatings that adhere to surfaces. SERVPRO employees use spray and wipe techniques, choosing cleansers that loosen the soot so that cloths follow to remove the coatings. 

Food fires deposit a thin but tenacious layer of almost lacquer-like debris on surfaces. It also contributes to a persistent odor that must also be eliminated as the SERVPRO team manages the scene. We employ abrasive cleaners teamed with abrasive tools to break down the coating. Our team is familiar with how to remove the soot without damaging surfaces, a delicate balance learned during our continuing training. 

Some items like intricately detailed glassware or window blinds can require immersion cleaning to get all of the soot off and out of crevices. SERVPRO production employees often inventory and remove these difficult to clean items to an off-property site where we use large tubs, specialized cleaners and methods, and even advanced technology like ultrasonic cleaning that utilizes the power of sound waves to dislodge the dirt and smoky residues. 

Take the opportunity to use the skills and experience of SERVPRO of  N. Kenner Harahan, & Lakeview when your home’s structure and contents suffer fire damage. Call (504) 496-0193 24/7 for a fast response and professional fire damage restoration plan.

The Weather Isn't The Only Thing Hot During The Summer!

7/15/2019 (Permalink)

Summer is a time to get out and have fun. But the weather isn’t the only thing that heats up during these few months.

Be aware of the risk of fires and prepare by checking the batteries in your smoke detectors and having functioning fire extinguishers.

5,700 homes experience grill related fires every year. In fact 57% of fires happen within four months; May, June, July, and August. Grill fires happen when someone mishandles the igniting of the grill with a spark or flame. Mechanical issues such as broken containers or pipes also can increase the risk of causing a fire.

For precautionary measures, before the startup of grilling season check your grills condition , clean it, check the drip pan, and thing else that could potentially have grease on it from previous cookouts. Inspect each part of your barbecue pit to make sure everything is attached properly. Also, be sure you are in a grill-friendly environment free of branches, roofs or any sort of overhang when igniting the grill. Be prepared for a fire, as grease and fat are likely to catch on fire. Keep baking soda near the grill in case a grease fire breaks out. If you find yourself faced with a fire emergency this summer, don’t hesitate to call SERVPRO of N. Kenner, Harahan, and Lakeview! 504-468-3046

SERVPRO of North Kenner, Harahan & Lakeview would like to wish everyone a safe and Happy Fourth of July!

7/1/2019 (Permalink)

RED WHITE & BOOM!

It’s that time of year again, the time where you gather all of your family and friends, barbeque, cool off with some water activities, and pop fireworks to celebrate our nation’s independence. SERVPRO of North Kenner, Harahan, & Lakeview just wanted to post a few safety tips to ensure you will have a blast without creating one!

  • ALWAYS READ AND FOLLOW DIRECTIONS
  • ALWAYS HAVE AN ADULT PRESENT
  • ONLY LIGHT FIREWORKS OUTSIDE
  • LIGHT THEM ON A HARD FLAT SURFACE
  • LIGHT ONE AT A TIME
  • DO NOT CARRY THEM AROUND IN YOUR POCKET
  • KEEP WATER OR A FIRE EXTINGUISHER HANDY
  • DO NOT THROW FIREWORKS
  • IF A FIREWORK LOOKS DEFECTIVE, DON'T USE IT

By following these tips you are ensuring a safe and fun holiday for the whole family. 

Put It Out Before It Puts You Out!

6/12/2019 (Permalink)

Knock Out Smoke Residue and Odors by Calling SERVPRO of N. Kenner Harahan, & Lakeview for Fire Damage Mitigation

All it takes is one little spark and poof! A fire has started. As children we were taught all the different ways to prevent a fire such as don’t leave a dish towel near a burning stove, don’t play with electrical sockets, don’t play with matches, or what to do when a building catches on fire; STOP, DROP, AND ROLL, exit a building in an orderly fashion without panicking, and call 911. However, no one ever went over what to do after the flames have been put out such as, how to get rid of the funky residue and odor.

 Unfortunately, regular household cleaning products along with soap and water won't do the trick when it comes to getting rid of smoke residue and odors. Although the stains may be gone after endless hours of scrubbing, the chemicals in the cleaning products can seep into walls, floors, or other absorbent surfaces, and cause future damage. The importance of cleaning and treating all exposed surfaces to insure everything is fully clean and rid of funky smells may seem overwhelming, but don’t panic SERVPRO of North Kenner, Harahan, & Lakeview has you covered!

Our IICRC Certified Fire and Smoke Restoration Technicians can help clean and remove odor from your home or business. Our technicians can clean the affected surfaces thoroughly using dry and wet washing techniques to release and carry away the residue particles. Chemically treated wet and dry sponges can remove most residues, though at times a preliminary vacuuming with a HEPA filtered device yields positive results. We can follow up this procedure with deodorization using a combination of deodorization techniques since one product or process cannot solve all odor problems. Some odors require direct spraying, and others fogging.

The technicians use different types of deodorizing equipment, including air scrubbers and hydroxyl generators, depending on the odor situation. Air scrubbers can eliminate airborne particles, gases, and odors from the air. These devices draw dirty indoor air through a series of HEPA and charcoal filters, capturing gases, particles, and odors. They then exhaust clean air back into the home.

Our crew works hard to restore items to their original condition using safe and thorough restoration techniques call SERVPRO of North Kenner, Harahan, & Lakeview for any of your fire mitigation needs @ 504-468-3046

Call SERVPRO of N. Kenner Harahan & Lakeview After Your Fire!

6/6/2019 (Permalink)

SERVPRO of North Kenner, Harahan, & Lakeview has been the go to trusted fire repair and restoration team serving the local area since 1992. Our highly trained team provides extraordinary service and we promise to restore your residential or commercial property “Like it never even happened.”

SERVPRO of North Kenner, Harahan & Lakeview specializes in fire and water damage restoration. We have the specific damage restoration training, personnel, and equipment which allow us to be able to quickly restore your home to pre-fire condition. Which is why you should call us right away before the initial shock of the fire wears off. People tend to instantly feel overwhelmed, stressed, and helpless afterwards and they need to be able to trust in a company that cares about their belongings as much as they do.

After a fire occurs you should limit movement in your home to prevent soot particles from embedding into your rugs, carpets, cloth sofas, curtains, etc. Another tip is to place clean towels or old sheets on these items to protect them from further damage. If your electricity is off immediately empty your fridge and freezer as well as prop the doors open. Changing your HVAC filter is also recommended.

SERVPRO of North Kenner, Harahan & Lakeview is prepared to come to your aid after fire damages. Call (504) 468-3046 as soon as fire officials release your property for a rapid assessment and solid restoration plan.

Fire Damage Remediation Strategies in New Orleans Revealed

2/8/2019 (Permalink)

Quick thinking on your part to contact SERVPRO after a fire can make your home look "Like it never even happened." Call right away for best results.

Training and Innovations Tame Fire Damage Consequences in New Orleans

Once the fear and confusion after a fire begin to dissipate, it is vital to find a full-service restoration company to help recover the function and feel of your New Orleans home. Surveying the damage can make you feel hopeless and entirely out of your element. Working with our experienced project managers and trained crews restores your hope in your future, remediating the damage “Like it never even happened.”

Fire damage to your New Orleans household needs a fast and professional response. In addition to the harm done by the flames, it is likely that your home is awash in water and chemical extinguishing agents used to quell the blaze. Because we handle a wide range of disaster mitigation jobs, our crews move from task to task without delay.

SERVPRO technicians match the type of smoke and soot damage to the mitigation techniques learned at IICRC training. Our service vehicles stock the products and tools needed to clear away all types of soot, from vacuums and bushes for light ash to abrasives, surfactants, and solvents for thick, sticky, or protein-based residues. We treat cleaned areas with EPA registered disinfectants, inhibiting the microbial growth that otherwise could take hold in our humid climate.

Our workers can scrape and sand down even deep charring, allowing original structural components to be restored rather than bringing in a demolition team. Historic homes in our area are treasured, and the ability to save architecturally significant details sets SERVPRO apart as a restoration industry leader. Once the damaged areas are stabilized we arrange for appropriate repairs and refinishing, returning your home to its preloss appearance and comfort.

SERVPRO also offers top-notch deodorization services. We start by removing the smell-carrying materials and cleaning thoroughly. Other techniques include sealing surfaces and innovations like thermal fogging that eliminate odors by recreating the conditions of the fire to neutralize bad-smelling particles by chemical reactions. Hydroxyl generators and enzymatic treatments are often successful deodorants at the molecular level.

SERVPRO of North Kenner, Harahan & Lakeview is prepared to come to your aid after fire damages your New Orleans abode. Call (504) 468-3046 as soon as fire officials release your property for a rapid assessment and solid restoration plan.

Click here for more about New Orleans.

New Orleans House Fires Need SERVPRO for Complete Odor Elimination

10/23/2018 (Permalink)

New Orleans and Jambalaya! When Hot as Fire, Call SERVPRO

Why Professional Smoke and Fire Damage Restoration in New Orleans is Essential

One of the most common fire damage complaints in New Orleans that we receive is the smell of smoke. Regardless of whether or not they came from a fire, smoke smells are almost impossible to eliminate without the aid of professional tools and cleaning solutions like those carried by SERVPRO. If your home smells of smoke, here are a few questions (and answers) that you might have about setting things right.
 
What cleaning techniques can I use?
Unfortunately, like other types of fire damage in New Orleans, smoke damage is not easy to repair without special industrial-strength cleaning tools and products. Chemicals sold in department stores fail to eliminate most smoke particles in the air, and no matter how hard you scrub down the surfaces of your home, it is impossible to target the odor molecules embedded deep within wood, fabrics, and other porous materials with household cleaning supplies. You may be able to deep-clean fabrics on your own, but be careful, as this can lead to further damage to the materials and significant color bleed. We can help with our Esporta cleaning system.
 
How long will it take for the smell to go away?
Without a thorough cleanup, smoke smells can persist in a home for years. Occasionally, we get calls from people in the area who survived a fire many years ago but can still smell smoke in parts of their homes. With the kind of treatments provided by SERVPRO, we can eliminate smoke odors in the entire home within days. We cannot rid the home of Phantosmia, the imaged odors after a fire.
 
How does SERVPRO approach the problem?
We use industrial-strength chemical and thermal fogging machines to create a dense fog of specialized anti-smoke mist that targets odorous particles and neutralizes their scent. These machines mimic the spread and chemical properties of smoke to ensure that every surface and material reached by the fire receives treatment. Most of our machines are large and able to treat entire rooms at once, but we also carry ultra-low volume (ULV) foggers to target crawlspaces, air ducts, and other tight spaces in your home. We have ready to use hydroxyl generators, ozone machines, and activated carbon air scrubbers as mechanical devices.
 
SERVPRO of North Kenner, Harahan & Lakeview has the personnel and equipment needed to eliminate smoke odors once and for all in your home. Don't let the smell of smoke control your home - contact us at (504) 468-3046.

Click here to read about the Historical 1794 Fire

The Danger in Your New Orleans Home Following Fire Damages

8/31/2018 (Permalink)

Fire damage can be stressful and devastating to deal with; let our SERVPRO team handle it and restore the damage.

What To Expect After A Fire Strikes in Your New Orleans Home

Among the most pressing of concerns following a fire in your New Orleans home are the dangers that you cannot see. From structural integrity loss to widespread effects from the fire itself, many homeowners are not fully aware of just how detrimental the situation can be for their health and wellness. Understanding these concerns can help you to appreciate your need for professional restoration services following such an incident in your residence.

Once first responders have extinguished the blaze, you have a mindset of getting the fire damage restored in your New Orleans home. Your insurance company is going to want to get their own assessment of the full scope of the damage, which is part of the service that our SERVPRO team provides. Even with a confirmation that the fire is entirely out, a homeowner could encounter many potential hazards in photographing the damage or cataloging ruined contents.

One of the first potential pitfalls that a homeowner might encounter after fire damages is the weakening of structural components and construction materials throughout the residence. These could be ceiling materials, walls, flooring, supports, framework, and more. These weakened portions of material are unstable and can fall, collapse, or give way with little or even no pressure at all. Our SERVPRO technicians get uniquely trained to handle safety concerns like these through both our assessment and throughout the restoration process.

The air quality is another concern that should give a homeowner pause before rushing back into their home after a fire. There is any number of potential contaminants, smoke, and debris floating around in the environment that could adversely affect your health. Our professionals have personal protective equipment designed to improve their air quality until the appropriate measures are taken via air scrubbers to detoxify the atmosphere.

Locally Owned Company with National Resources

It might seem like you are getting the ball rolling quickly for yourself by assessing the damage on behalf of your insurance company before filing a claim. Our SERVPRO of North Kenner, Harahan & Lakeview team works directly with insurance providers and their adjusters to catalog the full scope of the damage and help to expedite the claims process to get restoration started promptly. Give us a call anytime that you need us at (504) 468-3046.

For more on New Orleans, click here

Appropriate Cleaning Methods to Restore Your New Orleans Property After Fire Damage

7/15/2018 (Permalink)

Fire damage can leave a residue on many types of surfaces. SERVPRO technicians have many efficient techniques to remove certain residues.

SERVPRO Technicians Use the Most Effective Techniques to Clean Residues After a Fire 

Fire damage incidents require immediate action to avoid ending up with the need to refinish or replace your items - which are more costly options. Fires consume several items, and that means the use of several restoration methods is necessary. We are going to look at some of the methods that we use when restoring items after such incidents take place in New Orleans.
 
If our SERVPRO technicians discover the fire damage event in New Orleans left behind light-to-medium particles, then dry cleaning can be an option. We usually use this technique when residues are non-greasy, and when we need to do pre-cleaning as a way of removing the excess residues before introducing wet cleaning methods. During this cleaning method, we can use vacuuming or dry cleaning sponges to remove surface dust.
 
To remove moderate to heavy particles from surfaces, our SERVPRO technicians use a wet cleaning procedure. During this process, we thoroughly saturate the item we are cleaning using a cleaning agent or water. Since the particles we are dealing with are somehow heavier, the process is a little bit aggressive. Spray and wipe is a form of wet cleaning whereby we use a spray bottle to apply the cleaning product. We use the technique when it is necessary to control the cleaning product, in cases where saturation may cause more damage.
 
In some cases, upholstery fabrics can shrink, or its dyes fade after direct exposure to a cleaning agent. We avoid such, our SERVPRO team derives some foam from a cleaning agent and use it to do the cleaning in a method known as foam cleaning. The method is efficient when we are dealing with delicate materials that have light residues.
 
Our SERVPRO technicians can also use abrasive cleaning when there is a strong bond between the residues and the surface. When agitating the residues, we are careful not to leave scratches on the surface by applying a sufficient amount of the cleaning product so that there is enough lubrication.
 
SERVPRO of North Kenner, Harahan & Lakeview has the right training and expertise to handle fire, water, storm, and mold damage disasters. Call us at (504) 468-3046 for a stress-free restoration process irrespective of the size of the disaster.
 
Click here for more information on the city of New Orleans.

Reasons To HIre Professionals For Fire Damage Recovery In New Orleans

6/6/2018 (Permalink)

Each surface is evaluated before a cleaning strategy is employed by SERVPRO to restore as many items as possible.

Rely on the trained professionals at SERVPRO after fire damage

Cleaning up after a fire event in your New Orleans home is not comparable to any other type of household task. The soiling, air quality issues, and progressive damage to structural materials, and the contents of your home can be extreme and permanent if those managing the jobs fail to observe the proper protocols or to use appropriate equipment, and products. Our fire and smoke damage specialists have the training, tools, and experience to restore your damaged premises fast.

Speedy assessment, planning, and implementation of the plan’s designated steps are crucial when restoring fire damage in New Orleans. Our well-qualified team arrives ready to start immediately, handling post-fire tasks with confidence. Many times the first job is water removal and structural drying in response to the firefighting efforts. Managing the water is necessary to avoid slip and fall and electrical shock risks efficiently resolved with truck-mounted pumps and water extractors.

The soot left on surfaces after a fire varies depending upon characteristics of the materials burned during the event. SERVPRO employees evaluate the coatings, matching cleaning techniques and products to the residues. Care must be taken during cleanup as the byproducts of a fire can be toxic as well as challenging to eradicate entirely from surfaces. Ordinary cleaning approaches can fail to remove the soiling or set and spread stains.

Fire residues are highly acidic and corrosive, causing progressive deterioration. Smoke and soot particles remaining embedded in the building materials or contents etch glass, tarnish metal, discolor plastics, and degrade fabrics and carpeting. SERVPRO experts are trained and familiar with the restoration industry best practices through courses sponsored by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). Our crews have the preparation to remove all traces of smoke and soot damage, returning your home and its contents to pre-fire condition.

When faced with visible fire damage to personal possessions many homeowners believe the articles are ruined. Our SERVPRO restoration technicians often transform seemingly destroyed items back to their original appearance and function. Taking advantage of our specialized skills and experience can result in more of your treasured heirlooms, important documents, and household goods and furnishings being returned to you “Like it never even happened.”

One of the most frustrating parts of fire damage restoration is the odors that can linger even after thorough cleaning. SERVPRO employs methods and equipment that neutralize the odor-bearing particles, airborne and ground into surfaces and furnishings. We recreate the environment that developed the smells through thermal fogging or utilizing advanced technology like hydroxyl generators that chemically change the molecules that carry the smell to a non-noxious form.

SERVPRO of North Kenner, Harahan & Lakeview prepares our employees to respond quickly and efficiently to your fire damage scenario. Call (504) 468-3046 anytime, 24 hours a day, 7 days a week to arrange for a fire restoration assessment and plan.

Things to do in New Orleans

Cleaning Fire Damage From New Orleans Homes

6/1/2018 (Permalink)

Immersion cleaning can be used to clean items with substantial soot damage

Cleaning methods employed by SERVPRO certified technicians

Cleaning and restoring homes and offices following a flood is almost routine for New Orleans. Cleaning property and putting everything back together again after a fire is an entirely different set of problems.

Fortunately, SERVPRO has the solutions for New Orleans fire damage. Our restoration teams train extensively to remove smoke and root residues and return both structural and personal property to its original condition.

When smoke from a fire leaves behind light, non-greasy residues, technicians use Dry Wiping to remove them. Tools include sponges, dusting cloths, and feather dusters. If the residue layer is thick, they have the option to use vacuums to remove the bulk of the residue and then wipe down the surfaces.

If the residue is a little heavier and sticky, our restoration teams use Wet Wiping. They start by adding water to the sponges or cleaning cloths. In some cases, they saturate the surface with water before wiping. For thicker layers of the sticky residue, technicians mix in a cleaning agent to break them up before wiping them off the surface.

When saturation might damage an item, SERVPRO technicians use Spray and Wipe. They apply the cleaning agent/water mix with a spray bottle. This cleaning method is very effective on fabrics to prevent the color from running.

If even less moisture is needed, our specialists use Foam Cleaning. Here they use a pump-up sprayer to inject air into the cleaning agent. It allows them to apply a more substantial amount of cleaner without using much water, which is important for upholstered furniture to prevent fabric shrinkage.

For rough surfaces like rock or marble, our teams use Abrasive Cleaning methods. They apply a thicker cleaning agent with steel wool or a wire brush to ensure all of the residue releases from the affected surface.

Finally, there is Immersion Cleaning for very heavy smoke and soot residues. Technicians lower property with heavy residues into a tank filled with a concentrated cleaning solution. Then, they use sound waves to generate bubbles and force them across or through surfaces. This agitation process works very well and does not require any additional hand scrubbing.

If you are attempting to remove fire damage in your home, contact SERVPRO of North Kenner, Harahan & Lakeview at (504) 468-3046 to schedule an appointment. We are to return your home to its safe, pre-fire condition.

For News from the city of New Orleans, click here.

Let Our SERVPRO Team Simplify Fire Restoration to Your Kenner Residence

5/4/2018 (Permalink)

SERVPRO always keeps you informed during the restoration process to ensure everything is getting done to your expectations.

SERVPRO Can Help Make the Fire Damage Restoration Process Easier on You

Fires are not entirely uncommon to Kenner homes, but each one presents a unique look at the same kinds of effects for professional restorers. Finding a way to overcome the specific issues that make comfortable living a challenge in your home is a hurdle for any restorer to overcome, and much of that comes with going the extra mile for the customers and clients. One way of doing this is keeping an open dialogue with the homeowner to ensure that needs and milestones are getting met throughout the restoration process.

While you might not ever get prepared for fire damages to your Kenner residence, SERVPRO is always here to help you through every piece of restoring the house back to preloss conditions. As was mentioned above, our team works hard to keep an open dialogue with every customer and client we serve to ensure that things are getting done to their specific specs and expectations, addressing the most pressing and property damaging elements before other restoration tasks occur.

Another step forward towards making your life a little more comfortable through this challenging time is our ability to work directly with insurance adjusters for your home to coordinate the work needing to get completed with the claim getting filed. Ultimately, our goal is to make this process as streamlined as possible for you, as this time in your life is trying enough as it is. It is also beneficial to have experts in the restoration field negotiate this battle for you in getting your claim pushed through because we have a credible reputation as a leading company in this niche of business.

While fire damages might occur in different ways from house to house in the area, fighting their effects and getting the fire damage restoration process does not have to be a drawn out and involved ordeal. Trust the experienced technicians we have at SERVPRO of North Kenner, Harahan & Lakeview to help you clean up the mess and get your house back to the way it should be. We can be reached anytime at (504) 468-3046.

Click here for more information regarding the city of Kenner.

SERVPRO of North Kenner, Harahan & Lakeview Seeking Soot and Fire Cleaning Production Technician

3/30/2018 (Permalink)

Now Hiring

SERVPRO of North Kenner, Harahan & Lakeview is currently seeking a qualified candidate for a Soot and Fire Cleaning Production Technician opening. Candidates do not need prior experience with restoration, but it is preferred.

Interested individuals must meet certain expectations, which include (but are not limited to):

  • Following specific instructions set forth by crew chiefs to complete tasks in a timely manner.
  • Being a self-starting individual with a positive attitude and a willingness to learn.
  • Have the ability to work with or without direct oversight and supervision.
  • Maintain a clean work space, equipment, and work vehicle.
  • Have a social aptitude to speak with clients about their project and meet their expectations.

We require our SERVPRO technicians to perform intricate and sometimes complicated restoration assignments while upholding guidelines and regulations set forth by our company and safety and health administrations. We expect employees to uphold these guidelines at all times, as they ensure the safety of every employee and the professionalism of our final product.

SERVPRO of North Kenner, Harahan & Lakeview is an Equal Opportunity Employer and will never discriminate personnel practices on account of race, disability, sex, veteran status, nation of origin, or any characteristic protected by law.